1. Product Compliance 

It is your responsibility to ensure that all products and related content that you make available on the Hey.Global marketplace meets these requirements set forth in these Product Guidelines. Hey.Global reserves the right to update these Product Guidelines from time to time, so please check back periodically for changes. Throughout these Product Guidelines, the word “include” or “including” means “including, but not limited to”. Capitalized terms used herein but not defined shall have the meanings given to them in the Terms of Service Agreement, as applicable, and the terms and conditions of all of the foregoing are incorporated herein by reference. You acknowledge and agree to: 

    1. abide by these Product Guidelines, Hey.Global’s Terms of Service Agreement;
    2. comply with all applicable laws, rules and regulations, including safety, labeling, testing, warning, import, export, regional certifications and all other applicable consumer protection law requirements;
    3. not infringe upon the intellectual property, publicity or other rights of any third parties;
    4. not provide any false, inaccurate or misleading information about your products; and
    5. ensure that the products you sell are allowed to be sold from your jurisdiction and into a Buyer’s jurisdiction.

You acknowledge and agree that Hey.Global is not responsible for determining whether you meet the above requirements, and you hereby release Hey.Global from any liability with respect thereto. Your compliance with the foregoing requirement is a material condition of your participation as a Seller on the Hey.Global marketplace.


  1. Prohibited Products

Hey.Global does not allow any of the following products on the Hey.Global marketplace:

    1. Counterfeit products or products that you do not have the right to sell (e.g., products that you do not make or that are not under your brand)
    2. Firearms / firearm ammunition
    3. Weapons, including knives, explosives and related items
    4. Products containing any amount of alcohol
    5. Products containing any amount of drugs, including prescription, legal or illegal drugs
    6. Any products that contain Cannabidiol (CBD) or Tetrahydrocannabinol (THC)
    7. Drug paraphernalia
    8. Cigarettes, cigars, tobacco, electronic cigarettes, vape sticks or pens, hookah pipes and other smoking paraphernalia
    9. Any hazardous, toxic, flammable, biohazardous, unsafe or dangerous products
    10. Any recalled products
    11. Dietary supplements
    12. Animal or animal products, including fur (excluding leather goods)
    13. Children’s car seats or harnesses
    14. Pornography, including images, videos or other offensive materials
    15. Products that are offensive or promote, incite or glorify hate or violence towards any person or group
    16. Culturally insensitive products
    17. Products related to terrorist organizations
    18. Confederate flag merchandise
    19. Digital goods, including software
    20. Gift cards
    21. Currency, coins, cash equivalents, Bitcoin or other similar digital currency
    22. Stamps
    23. Fine art
    24. Gambling or lottery related items
    25. Any perishable foods, including meat, fish, vegetables, fruits and dairy products
    26. Any products containing asbestos or flame-retardant chemicals
    27. Counterfeit goods
    28. Any other products that Hey.Global determines in its discretion to be inappropriate for availability on the Hey.Global marketplace.


  1. Compliance with Laws

Sellers are responsible for being familiar with and complying with all applicable laws, rules and regulations relevant to the products they make available through Hey.Global (whether international, federal, state, local or otherwise). This includes the following (but please note this list is not exhaustive and it is your responsibility to know what laws, rules and regulations apply to you):

    1. Packaging and product labeling laws (apparel or otherwise)
    2. “Made in America” laws
    3. Eco-friendly laws
    4. Plastic bag warning labels and laws
    5. California’s Prop 65 (the Safe Drinking Water and Toxic Enforcement Act of 1986)
    6. California’s Compliance with Metal Containing Jewelry law


  1. Recalled Products

Sellers agree to immediately inform Hey.Global if any products have been recalled, giving the following information: (a) product name; (b) SKU number or other identifying number; (c) number of units sold to Buyers; (d) purpose of recall; and (e) any other information necessary so that the products may be properly and quickly recalled.


  1. Violation of These Product Guidelines

If you breach any of these Product Guidelines, Hey.Global will have the right to deactivate products, temporarily suspend or permanently terminate your account and/or Hey.Global’s Terms of Service Agreement, in its sole discretion and without prior notice to you.